15 08 2011

I got this piece of text from a TED conversation. Just think it’s helpful and so necessary for me to learn:

Effective Communication Skills … needed for life at every possible level!

Such skills are essential for personal, work, right up to international relationships.

For me these would include:

> sincere, clear and concise but kind words – written and spoken;
>active listening, as in actually hearing what others say and clarifying to be very sure;
>ability to negotiate win-win outcomes for all, this often means a degree of ‘compromise’ for all parties;
>ability to reason logically, to collaborate and network with others

I believe that lack of such skills can complicate and often are responsible for conflict from arguments and divorce right up wars.
# Do you agree?

# What does ‘effective communication’ mean to you?

# What lies do you readily tell or believe in?

# Share a situation where lies or ineffective skills caused you grief?

Evelyn Glennie shows how to listen
Elif Shafak: The politics of fiction
Julian Treasure: 5 ways to listen better
Marco Tempest: The magic of truth and lies (and iPods)

From the 3rd talk, there are five exercises to improve conscious listening:
1. silence — use 5min a day of silence to reset your ears and to calibrate… make sense very much!
2. mixer — I prefer to say ‘distinguish’. Try to distinguish the channels of noise/sounds around you, even in a noisy environment.
3. savoring — try to enjoy/taste the choir in an even boring noise.
4. positioning — change position to listen different aspects of sound
5. RASA — an acronym stands for Receive, which means pay attention to the person; Appreciate, making little noises like hmm, oh, okay; Summarize, the word “so” is very important in communication; and Ask, ask questions afterward.



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